Data Security

Can You Maintain Data Security with Remote Device Management?

When set up or maintained incorrectly, remote device management systems can cause serious breaches in data security. Therefore, it is essential to always make sure that best practices are used to prevent this.

On the hardware side, make sure that no information is being transmitted "in the clear." Choose devices, routers, and other equipment that encrypts data transmission to make it harder for hackers to tap in. This will not only make it harder to "sniff" key information, but also make it hard to inject malicious commands from outside the system.

Since many remote device management systems already use encryption and other such protective measures, many hackers turn to social engineering to compromise them. Social engineering is a fancy industry name for tricking people into giving up passwords, usernames, and other key data. For example, a hacker may call the secretary of a major corporation pretending to be an employee who lost his login credentials. She then tells the hacker the credentials due to thinking that he's really an authorized worker.

To help thwart social engineering attacks, it is important to set up a way to double-check anyone claiming to need key information. One way to this would be to have the secretary call the "employee" back using the number in the company files. The real employee, on the other end of that phone number, can then confirm or deny the password request.

Good password management is also a key to data security. Make sure no one is using "password" as a password or making other obvious mistakes.

Finally, it's a good idea to hire an IT consultant to check over your remote device management system and practices. He or she can uncover and fix mistakes that would otherwise be missed.